Thank you for visiting and shopping at Knottyboysfishing.com. Following are the terms and conditions that constitute
our Shipping Policy.

All orders are processed within 1-2 business days. Most orders ship same day if placed before 12pm EST. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates - Shipping charges for your order will be calculated and displayed at checkout
***Oversized items will be charged more for shipping. Oversized items will be marked at checkout***

Orders can be tracked here.

We have a 30-day return policy, which means you have 29 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customerservice@knottyboysfishing.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Larger, heavier, or more expensive items to ship will be at the cost of the purchaser if the product is NOT defective or damaged.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).

We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved
or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

***20% RE-STOCKING FEE WILL BE APPLIED TO UNWANTED ITEMS***

YOU WILL NOT BE CHARGED A RE-STOCKING FEE FOR DAMAGED GOODS ON
ARRIVAL, OR WRONG ITEMS DELIVERED.